お客様の声 | 奈良県橿原市の美容室なら髪質改善SALON CLALA Kashihara | 丁寧な施術

マニスの頃より利用しています。
シャンプーがとても気持ち良いです。
サブスク商品を使いだしてから、髪をほめられることが多くなりました。
これからもお世話になります(^O^)

(Translated by Google)
I've been using this since the Manis days.

The shampoo feels so good.

Since I started using the subscription products, I've been getting a lot more compliments on my hair.

I'll continue to use your products! (^O^)

いつも相談にのっていただき
ありがとうございます。
毎月楽しみにしてます

(Translated by Google)
Thank you for always listening to my concerns.
I look forward to it every month.

紹介から通い始めましたが効果を毎回すごく実感してます✨️接客も丁寧でサブスクについても不安があったんですけどお得すぎて加入しました！これからも通って行きたいと思います！

(Translated by Google)
I started going there after being referred, and I really feel the effects every time ✨️ The customer service is also polite, and although I was worried about the subscription, it was such a good deal that I decided to join! I would like to continue going there in the future!

長年、癖毛で縮毛矯正をし続けてきました。癖毛をいかしたカットをしてもらってから縮毛矯正も卒業し、また周りから「似合ってる！素敵！」と褒めてもらえることが増えました。
今まで自分の髪型は整えるものと思ってましたが今は癖毛をいかして楽しめるものに変わってきました
いつも丁寧にカウンセリングしていただき毎回小さな悩みが解消されていってます　ありがとうございます

(Translated by Google)
For many years, I had curly hair and kept getting chemical straightening treatments. After getting a haircut that embraced my natural curls, I was able to stop getting straightening treatments, and I've been getting more compliments from people saying, "It suits you! It looks great!"

Until now, I thought of my hairstyle as something to be neatly styled, but now I've come to enjoy my natural curls.
Thank you for always providing such thorough consultations; my small concerns are resolved each time.

月イチで、お店に行かせて頂いております
毎月楽しみにしてて、担当のスタイリストさんが色々提案してくれ髪の毛が綺麗になって友達にも褒められました

また、よろしくお願い致します🙇‍♀️

(Translated by Google)
I visit the salon once a month.
I look forward to it every month, and my stylist always gives me great suggestions, making my hair look beautiful and earning me compliments from my friends.

Thank you again! 🙇‍♀️

いつも新しいカラーや、髪型の提案をしてもらい、リフレッシュできています。

(Translated by Google)
I always feel refreshed thanks to the new color and hairstyle suggestions I receive.

いつも丁寧に接客していただいて満足しています！製品もとても品質がいいです☺️

(Translated by Google)
I'm always very satisfied with the courteous customer service I receive! The products are also of very high quality. ☺️

お店の雰囲気もスタッフさんも
優しくていつも丁寧にして頂いて通いやすい
です

(Translated by Google)
The shop's atmosphere and the staff are both kind and always attentive, making it easy to become a regular customer.

人気店で人が多いこともありますが、サービスがとても良くスタッフさんも良い方ばかりです。

(Translated by Google)
It's a popular restaurant and can get crowded, but the service is excellent and all the staff are very nice.

髪質がどんどん良くなってきて、友人にも褒めてもらえる位になりました！
いつも丁寧にありがとうございます。

(Translated by Google)
My hair quality has been improving so much that my friends have even started complimenting me!

Thank you so much for your consistently excellent service.

毎月通ってます。とても明るい方に担当してもらっていて、毎月元気もらってます！
最高です！

(Translated by Google)
I go every month. I'm assigned to a very cheerful person, and I feel energized every month!

It's the best!

辰巳さんに担当してもらっています。優しくて話しやすくて、髪の相談や家でのケアをきちんと丁寧に教えてくれています。

(Translated by Google)
I'm currently being taken care of by Ms. Tatsumi. She's kind and easy to talk to, and she gives me thorough and careful advice on hair care and how to care for my hair at home.

サブスクで利用しています
一ヶ月に一回美容院に行けるので、髪もキレイにしてもらえるし、気持ちのリフレッシュにもつながって良いです
またスキンケアや化粧品もサブスクの中で購入できるので、一定の金額で美容院も化粧品関係も補うことができているので、助かっています

(Translated by Google)
I use it as a subscription service.
I can go to the hair salon once a month, so my hair gets done nicely, and it's also great for refreshing my mood.
Also, I can purchase skincare and cosmetics through the subscription, so I can cover both hair salon visits and cosmetics for a fixed price, which is very helpful.

いつも細かいところまで、気使って下さり丁寧に親切に対応してもえ、髪もツヤツヤ満足しています。

(Translated by Google)
They always pay attention to even the smallest details, and their service is always polite and kind. I'm very happy with how shiny my hair is.

毎月　サブスク利用してます！
髪の毛がキレイになってきて嬉しいです

(Translated by Google)
I use the subscription service every month!

I'm so happy my hair is getting healthier!

毎月、髪の毛を綺麗にしていただいています。サブスクでのホームケア用品もとても良くて、愛用しています。

(Translated by Google)
I get my hair done beautifully every month. The home care products included in the subscription are also very good, and I use them regularly.

月イチで通っています。
こちらの要望を聞いてくださり、丁寧に施術してくださいます。
髪も綺麗になり、毎日大変だったセットも楽になりました！

(Translated by Google)
I go there once a month.

They listen to my requests and perform the treatment carefully.

My hair has become beautiful, and styling it every day, which used to be a hassle, has become much easier!

いつもスタイリング等色々と丁寧に教えて下さってホームケア商品も良くて合わせて使うことで髪質も良くなり綺麗を保つことができてます

(Translated by Google)
They always teach me styling techniques and other things so carefully, and their home care products are great. Using them together improves my hair quality and helps me maintain its beauty.

初めて行かせて頂きましたが、お店の雰囲気が良く特にシャンプー台の薄暗い空間が落ち着いていてすごく癒されました！

(Translated by Google)
It was my first time visiting, and I really liked the atmosphere of the salon. I especially found the dimly lit space around the shampoo area to be very calming and relaxing!

4/19に利用しましたー。
いつも綺麗に仕上げていただき大満足です。
ありがとうございました。

(Translated by Google)
I used your service on April 19th.

I'm always very satisfied with the beautiful finish.

Thank you very much.

今日で三回目でした。前回、前々回は何事もなく良かったのですが、今回シャンプーの後服の背中がびしょ濡れでした。
下に何枚か着てたのでその時は全然気づかなかったのですが、帰ってから気づいてびっくり。そこそこの値段とってこれ？マジで？お金いただいてるっていう気持ちってないのか？
気づいてすぐに次回の予約のキャンセルの電話して、その時に服濡れてた事を伝えてもヘラヘラ笑ってすみませんでしたーって。
本人ではないし、あまり言いすぎるとこっちが悪くなるのでとりあえず電話切りました。
帰ってから気づいたのでやられた、やってないの水掛け論にもなっちゃうと思うし、お金ドブに落としたと思ってあきらめようと思います。
ただ、あとのヘラヘラ笑ってすみませんでしたーがどうしても胸糞悪いのでレビューでみんなに伝わったらいいなって思います。
何かトラブルになってもヘラヘラ笑ってすみませんでしたーで済むと思ってるお店にはもう怖くて行けません。

(Translated by Google)
Today was my third time. The last two times I got a shampoo, nothing happened, but this time, after my shampoo, the back of my clothes was soaked.
I was wearing a few layers underneath, so I didn't notice it at the time, but I was surprised when I noticed it after I got home. They charge a reasonable price for this? Seriously? Don't they even feel like they're paying me?
As soon as I noticed, I called to cancel my next appointment, and when I told them my clothes were wet, they just laughed and said, "Sorry."
It wasn't their fault, and if I said too much, it would make me look bad, so I hung up the phone for the time being.
I only realized it after I got home, so I think this will turn into a pointless argument about who did it or not, and I'll just think of it as wasting my money and give up.
However, the laughing and "sorry" afterwards really bothers me, so I hope everyone will know about it in a review.
I'm afraid to go to salons that think they can get away with just laughing and saying "sorry" even if something goes wrong.

毎月お世話になっています。長いお付き合いをさせてもらっていますが、その時の希望のカットだけでなく先を見越してのヘアケア、季節や個性に合わせてのカラー選び、髪質改善のためのアドバイスもしてもらえるのでいつも安心しています。毎月の来店でリフレッシュできるので楽しみです。

(Translated by Google)
I'm a regular customer every month. We've had a long relationship, and I always feel at ease because they not only give me the haircut I want at the time, but also think ahead about hair care, choose colors that suit the season and my personality, and give me advice on improving my hair quality. I look forward to my monthly visits because I can feel refreshed.

お店全体的には綺麗で清潔感あり。ですが、1人だけ清潔感のないスタッフの方がいらっしゃいました。美容室なのに髪の毛は汚く1つ結び。着てる服もだらしないTシャツ。体型もかなりふくよかな方で、施術されてる人はなんだか可哀想でした。
美容室の美容師さんって服や髪型をかなり気にされていて清潔感があるので、このような美容師さんは初めて見ました。
接客業だし、そこそこの値段取るんだし、お店自体理容店とかではなく綺麗なお店構えをしているんだからそうゆうところは徹底した方がいいと思います。
なぜ、なのか不思議でたまりませんしお店の評判もかなり下がると思います。
たとえ技術があったとしても、施術される方は嫌だと思います。

(Translated by Google)
The salon as a whole was clean and well-maintained. However, there was one staff member who was not at all clean. Despite being a hair salon, their hair was messy and tied back in a single ponytail. They were wearing a sloppy T-shirt. They were also quite overweight, and I felt sorry for the person receiving the service.

Hairdressers in salons usually pay a lot of attention to their clothes and hairstyles, and maintain a clean appearance, so this was the first time I'd seen a hairdresser like this.

It's a service industry, they charge a fair price, and the salon itself is clean and well-maintained, not a barbershop, so I think they should be more thorough about these things.

I can't understand why this happened, and I think it will significantly damage the salon's reputation.

Even if they have the skills, the person receiving the service will likely be unhappy.

この店は行かない方が良い‼︎
縮毛矯正しましたが、根本からジリジリのウネウネになりました！
担当は、縮毛矯正ストレートパーマ知識無し。ストレートパーマを当てる工程の液体を時間長く塗布しすぎたのと、ヘアアイロンでストレートのカタをつける作業がマニュアルどうり出来ていないのと、髪の状態を見て判断できていなかったのと、根本からアイロンを当てすぎてある。ので、髪の毛が針の様にピンとしてしまっている、完全にスタイリストの失敗。と、店側が認めました。

手触りは悪くなり、一本一本がイビツなウネリの毛となりました。毛先はチリチリです。ざらざらの。

縮毛矯正した後、なんだか不思議な感じで、私は良くわからず失敗してると気づかず帰宅。
施術後、担当スタイリストは、サービスで前髪の傷んだのを切ってあげます、とカットしてました。私はサロンに来る前日に毛先は自分で散髪してきてたので、傷んでいないんだけど？？と思ってました。
後々、よくよく考えると、カットラインが汚いからカットしてくれたんじゃなくて、縮毛矯正ストパーを失敗したから、隠すためにダメージした髪の毛をカットして誤魔化そうとしただけだったんだな。と。後日、店の店長さんに話したら、なるほどと。自分のミスを隠すためにカットしたのはアカラサマの明らかなもんでした。お店も認めてましたから。

後日無料で傷んだ髪にトリートメントしてくださりましたが、焼け石に水、ざるに水、痒いところにでは届かず！でした。
やり直しで来た私のような客は、次はもう来ないだろうと思っているのかして、シャンプー後のヘアドライヤーもそこそこに、まだ濡れてる毛に、安いヘアアイロンで全体を綺麗にすると言って店長がヘアアイロンを当て始めたので困りました。キチンと乾いていない毛にアイロンは、髪の毛が非常に傷みますので。なので焦りました！なぜそうなったかとゆうと、お直し担当してくれた店長の担当する私の次の予約客が来店したから急いでいる様子でした。だから、もういいのでと言って私は帰路につきました。

縮毛矯正の失敗を、店長がフォローして施術するんなら、経験もあるんだから、最低限の施術時間を取って、次の予約枠を操作すべきが当たり前かと思いました。

田舎だと苦情やお咎めをしっかり言わない人が多い日本なので、大人しい客だけ来ればいいし営業や売り上げに大して問題無いとゆうような考えだから、サロンのレベルが落ちがちですね。少なくても私はしっかりと仕事もキチンと出来る、気持ちよく過ごせる普通のヘアサロンが良いので、もうこの店にも系列店には行かないですけど。サブスクの値段も安くは無いです。頭を使って考えれば分かりますが。必要でないオマケをつけてもらってまで必要以上にお金を払う必要がない。

とにかく、参考まで↓
私は2文字の女の子スタイリストさんに施術してもらい、今の髪の毛になりました。
経験は三年くらいとホットペッパーにありました。皆さんお気をつけて！

若手の子に技術を伝授する、レッスンが昔より無い今のヘアサロンのスタイルには疑念があります。結局、お客さんで失敗したりして練習することになってるので。お金返して欲しいです。半年、1年、この傷んだアイロンでも治らないヂリヂリの毛と行かなければならないのだからこっちは。

コンプライアンスが悪い会社かな。

ここのお店全体と思いますが、顧客確保のため、金儲け主義のサブスクで営業勧誘してきますし、今流行りのビック○ーターみたいな感じで、初回から気持ちの良いもんではありません。

星ゼロだけど、投稿のため星1

(Translated by Google)
You should avoid this salon!!
I had a hair straightening treatment, but my hair became frizzy and wavy from the roots!

The stylist had no knowledge of hair straightening perms. They left the straightening solution on for too long, didn't follow the manual for setting the straightness with the hair iron, didn't assess the condition of my hair properly, and applied the iron too much from the roots. As a result, my hair is stiff as needles—a complete failure on the stylist's part, as the salon admitted.

My hair feels terrible, and each strand is unevenly wavy. The ends are frizzy and rough.

After the hair straightening, I felt strangely confused and didn't realize it was a failure until I got home.

After the treatment, the stylist offered to trim my damaged bangs as a service. I had trimmed the ends of my hair myself the day before coming to the salon, so I thought, "My hair isn't damaged, is it?"

Later, upon reflection, I realized that they didn't cut my hair because the cut line was messy, but because they had messed up a hair straightening treatment and were trying to cover up the damage by cutting off the damaged hair. When I told the salon manager about it later, he understood. It was obvious that they had cut my hair to hide their mistake. The salon even admitted it.

Later, they gave me a free treatment for my damaged hair, but it was like a drop in the ocean—not enough to fix the problem!

Perhaps they thought that a customer like me, who came back for a redo, wouldn't come back again, because after shampooing, they barely dried my hair and started using a cheap hair iron on my still-wet hair, saying they would make it look nice. Using an iron on wet hair is extremely damaging, so I panicked! The reason this happened was that the manager who was supposed to fix my hair had a next appointment and seemed to be in a hurry. So I said it was okay and headed home.

If the manager was going to fix the failed hair straightening treatment, and given their experience, I think it's only natural that they should have allocated the minimum necessary time and adjusted the next appointment slot accordingly.

In rural areas of Japan, many people don't voice complaints or objections, so salons tend to think that they only need quiet customers and that it doesn't significantly impact their business or sales, which often leads to a decline in salon standards. At least I prefer a normal hair salon where the work is done properly and I can have a pleasant experience, so I won't be going to this salon or any of its affiliated branches again. The subscription price isn't cheap either. If you think about it, you'll understand. There's no need to pay more than necessary, especially for unnecessary extras.

Anyway, for your reference ↓
I had my hair done by a female stylist with a two-letter name, and that's how I ended up with my current hair.

Hot Pepper listed her experience as about three years. Everyone, please be careful!

I have doubts about the current style of hair salons, where there's less training and instruction for younger staff than before. Ultimately, they end up practicing by making mistakes on customers. I want my money back. I have to go back for six months, a year, with this damaged, frizzy hair that won't go away even with a faux iron.

I think this company has poor compliance.

I think this applies to the entire salon, but to secure customers, they try to sell you a profit-driven subscription service, like those trendy Big Burner salons, and it's not a pleasant experience from the first visit.

Zero stars, but I'm giving it one star for the sake of this review.

初めてマツエクした。

(Translated by Google)
I got eyelash extensions for the first time.

初めて行きました！
ホットペッパーのクーポンから探してサブスク入会しました！
スタッフの方が素敵な笑顔で出迎えてくれて、案内もスムーズで担当してくれた方も丁寧に説明してくれ相談に乗ってくれました！
シャンプーも上手で気持ち良かった！
ホームケア用品も付いてて凄くお得！
これから毎月、楽しみ(^-^)

(Translated by Google)
It was my first time going!
I found a coupon on Hot Pepper and signed up for the subscription!
The staff greeted me with a lovely smile, the guided tour was smooth, and the person in charge explained everything carefully and gave me advice!
The shampoo was also good and felt great!
It also came with home care products, so it was a great deal!
I'm looking forward to my next monthly visit (^-^)

とても親切で楽しい時間を過ごさせてもらい　綺麗に仕上げて頂きました。有難うございます。

(Translated by Google)
They were very kind and I had a great time, and they finished the job beautifully. Thank you very much.

丁寧です

(Translated by Google)
Polite

スタッフが丁寧で仕事がキッチリ。
店の雰囲気も良い感じ。

(Translated by Google)
The staff are polite and do their job well. The atmosphere in the store is also nice.

くせ毛に悩まされていましたが、酸熱トリートメントをしてもらう様になってから段々髪質が改善され、綺麗になってきました。
手入れも楽になって、喜んでいます。

(Translated by Google)
I used to struggle with frizzy hair, but since I started getting acid-heat treatments, my hair quality has gradually improved and it's become beautiful.

It's also become easier to manage, and I'm very happy about that.

今日もすごく丁寧にしていただきました。
縮毛矯正をしてもらったのですが、今までで一番まっすぐに伸びたかも…感激です！
ありがとうございました♡
明日はカラーでお邪魔します。
またよろしくお願いします(^^)v

(Translated by Google)
They were incredibly thorough again today.
I had my hair straightened, and it's probably the straightest it's ever been... I'm thrilled!
Thank you so much ♡
I'll be back tomorrow for a color treatment.
I look forward to seeing you again! (^^)v

初めて行きました。
前日に急に時間が取れて出来れば子供と二人と言いましたが、一人ならなんとか、と言われて了解し、予約しました。でも来店時に、「お二人予約取れずすみません」というような事を言われて、気持ちが嬉しくなりました。全体的に丁寧な接客と感じました。

店員の方により変わるので何とも言えませんが、雑に扱われている感じはしなかったです。忙しそうで、何度も席を離れ他のお客様の所に行きましたが、こちらも急に予約したし…という気持ちがあったのもあり気になりませんでした。
何より、雑誌が置いてないなぁーって思ったら、タブレットを渡されてそれで雑誌が読めたのでびっくり！飽きませんでした。

割りと静かな雰囲気が好きなので、大声でお客様と話している店員さんが気になりましたが自分の所ではなかったこともあり、(他に大事なポイントがあるし)許容範囲。おしゃべりが好きな方は、楽しいと思います。
美容室難民でまだこれ！という所に出会えずイヤな思いばかりしている最近では１番良かった。他を探すのも、げんなりするし、ここに通おうかなぁ！と思ったりしてます。

ちなみに、仕上がりは満足しました！

(Translated by Google)
It was my first time there.

I suddenly had some free time the day before, so I asked if it was possible to bring my child, but they said they could manage if I went alone, so I agreed and made a reservation. However, when I arrived, they said something like, "I'm sorry we couldn't make a reservation for both of you," which made me feel really happy. I felt the service was generally polite.

It depends on the staff member, so I can't say for sure, but I didn't feel like I was being treated roughly. They seemed busy, and they left their seats several times to help other customers, but since I also had a sudden reservation, I didn't mind.

More than anything, I noticed they didn't have any magazines, so I was surprised when they handed me a tablet and I was able to read them! I didn't get bored.

I like a relatively quiet atmosphere, so I was bothered by the staff talking loudly with customers, but since it wasn't my place, and I could tolerate it (there were other important points to consider), I think it would be enjoyable for people who like to chat.

I've been a hair salon refugee for a while, and I've had a lot of bad experiences so far, but this was the best one I've had in a while. I'm getting discouraged looking for another place, so I'm thinking maybe I'll just come here!

By the way, I was very satisfied with the finished product!

店長に切ってもらいました。
すごく丁寧な対応と施術で毎回、満足しています。普段のスタイリングについても丁寧に教えてくれるので大変気に入ってます。

(Translated by Google)
I had my hair cut by the shop manager.

I'm always very satisfied with their extremely polite service and treatment. I also really appreciate that they carefully teach me about everyday styling.

最近これだけ気の行き届いた床屋さんらしい床屋さんです。

(Translated by Google)
This is the most meticulously caring barbershop I've seen recently.