お客様の声 | 奈良県橿原市の美容室なら髪質改善SALON CLALA Kashihara | 丁寧な施術

4/19に利用しましたー。
いつも綺麗に仕上げていただき大満足です。
ありがとうございました。

(Translated by Google)
I used your service on April 19th.

I'm always very satisfied with the beautiful finish.

Thank you very much.

今日で三回目でした。前回、前々回は何事もなく良かったのですが、今回シャンプーの後服の背中がびしょ濡れでした。
下に何枚か着てたのでその時は全然気づかなかったのですが、帰ってから気づいてびっくり。そこそこの値段とってこれ？マジで？お金いただいてるっていう気持ちってないのか？
気づいてすぐに次回の予約のキャンセルの電話して、その時に服濡れてた事を伝えてもヘラヘラ笑ってすみませんでしたーって。
本人ではないし、あまり言いすぎるとこっちが悪くなるのでとりあえず電話切りました。
帰ってから気づいたのでやられた、やってないの水掛け論にもなっちゃうと思うし、お金ドブに落としたと思ってあきらめようと思います。
ただ、あとのヘラヘラ笑ってすみませんでしたーがどうしても胸糞悪いのでレビューでみんなに伝わったらいいなって思います。
何かトラブルになってもヘラヘラ笑ってすみませんでしたーで済むと思ってるお店にはもう怖くて行けません。

(Translated by Google)
Today was my third time. The last two times I got a shampoo, nothing happened, but this time, after my shampoo, the back of my clothes was soaked.
I was wearing a few layers underneath, so I didn't notice it at the time, but I was surprised when I noticed it after I got home. They charge a reasonable price for this? Seriously? Don't they even feel like they're paying me?
As soon as I noticed, I called to cancel my next appointment, and when I told them my clothes were wet, they just laughed and said, "Sorry."
It wasn't their fault, and if I said too much, it would make me look bad, so I hung up the phone for the time being.
I only realized it after I got home, so I think this will turn into a pointless argument about who did it or not, and I'll just think of it as wasting my money and give up.
However, the laughing and "sorry" afterwards really bothers me, so I hope everyone will know about it in a review.
I'm afraid to go to salons that think they can get away with just laughing and saying "sorry" even if something goes wrong.

毎月お世話になっています。長いお付き合いをさせてもらっていますが、その時の希望のカットだけでなく先を見越してのヘアケア、季節や個性に合わせてのカラー選び、髪質改善のためのアドバイスもしてもらえるのでいつも安心しています。毎月の来店でリフレッシュできるので楽しみです。

(Translated by Google)
I come here every month. We've had a long-standing relationship, and I always feel at ease knowing that they don't just give me the cut I want at the time, but also provide forward-thinking hair care, help me choose a color that suits the season and my personality, and give me advice on improving my hair quality. I look forward to my monthly visits because they give me a refreshing feeling.

お店全体的には綺麗で清潔感あり。ですが、1人だけ清潔感のないスタッフの方がいらっしゃいました。美容室なのに髪の毛は汚く1つ結び。着てる服もだらしないTシャツ。体型もかなりふくよかな方で、施術されてる人はなんだか可哀想でした。
美容室の美容師さんって服や髪型をかなり気にされていて清潔感があるので、このような美容師さんは初めて見ました。
接客業だし、そこそこの値段取るんだし、お店自体理容店とかではなく綺麗なお店構えをしているんだからそうゆうところは徹底した方がいいと思います。
なぜ、なのか不思議でたまりませんしお店の評判もかなり下がると思います。
たとえ技術があったとしても、施術される方は嫌だと思います。

(Translated by Google)
The shop as a whole was nice and clean. However, there was one staff member who didn't look clean at all. Even though it was a hair salon, his hair was dirty and tied in a ponytail. He was also wearing a sloppy T-shirt. He was quite plump, and I felt sorry for the person being treated.
Hairdressers at beauty salons are very conscious of their clothes and hairstyles and are very clean, so this was the first time I'd seen a hairdresser like this.
It's a customer service job, they charge a reasonable price, and the shop itself is not a barber shop but has a nice appearance, so I think they should be more thorough about these things.
I can't believe this is the case, and I think it would significantly lower the reputation of the shop.
Even if they had the skills, I think the people getting the treatment would not like it.

この店は行かない方が良い‼︎
縮毛矯正しましたが、根本からジリジリのウネウネになりました！
担当は、縮毛矯正ストレートパーマ知識無し。ストレートパーマを当てる工程の液体を時間長く塗布しすぎたのと、ヘアアイロンでストレートのカタをつける作業がマニュアルどうり出来ていないのと、髪の状態を見て判断できていなかったのと、根本からアイロンを当てすぎてある。ので、髪の毛が針の様にピンとしてしまっている、完全にスタイリストの失敗。と、店側が認めました。

手触りは悪くなり、一本一本がイビツなウネリの毛となりました。毛先はチリチリです。ざらざらの。

縮毛矯正した後、なんだか不思議な感じで、私は良くわからず失敗してると気づかず帰宅。
施術後、担当スタイリストは、サービスで前髪の傷んだのを切ってあげます、とカットしてました。私はサロンに来る前日に毛先は自分で散髪してきてたので、傷んでいないんだけど？？と思ってました。
後々、よくよく考えると、カットラインが汚いからカットしてくれたんじゃなくて、縮毛矯正ストパーを失敗したから、隠すためにダメージした髪の毛をカットして誤魔化そうとしただけだったんだな。と。後日、店の店長さんに話したら、なるほどと。自分のミスを隠すためにカットしたのはアカラサマの明らかなもんでした。お店も認めてましたから。

後日無料で傷んだ髪にトリートメントしてくださりましたが、焼け石に水、ざるに水、痒いところにでは届かず！でした。
やり直しで来た私のような客は、次はもう来ないだろうと思っているのかして、シャンプー後のヘアドライヤーもそこそこに、まだ濡れてる毛に、安いヘアアイロンで全体を綺麗にすると言って店長がヘアアイロンを当て始めたので困りました。キチンと乾いていない毛にアイロンは、髪の毛が非常に傷みますので。なので焦りました！なぜそうなったかとゆうと、お直し担当してくれた店長の担当する私の次の予約客が来店したから急いでいる様子でした。だから、もういいのでと言って私は帰路につきました。

縮毛矯正の失敗を、店長がフォローして施術するんなら、経験もあるんだから、最低限の施術時間を取って、次の予約枠を操作すべきが当たり前かと思いました。

田舎だと苦情やお咎めをしっかり言わない人が多い日本なので、大人しい客だけ来ればいいし営業や売り上げに大して問題無いとゆうような考えだから、サロンのレベルが落ちがちですね。少なくても私はしっかりと仕事もキチンと出来る、気持ちよく過ごせる普通のヘアサロンが良いので、もうこの店にも系列店には行かないですけど。サブスクの値段も安くは無いです。頭を使って考えれば分かりますが。必要でないオマケをつけてもらってまで必要以上にお金を払う必要がない。

とにかく、参考まで↓
私は2文字の女の子スタイリストさんに施術してもらい、今の髪の毛になりました。
経験は三年くらいとホットペッパーにありました。皆さんお気をつけて！

若手の子に技術を伝授する、レッスンが昔より無い今のヘアサロンのスタイルには疑念があります。結局、お客さんで失敗したりして練習することになってるので。お金返して欲しいです。半年、1年、この傷んだアイロンでも治らないヂリヂリの毛と行かなければならないのだからこっちは。

コンプライアンスが悪い会社かな。

ここのお店全体と思いますが、顧客確保のため、金儲け主義のサブスクで営業勧誘してきますし、今流行りのビック○ーターみたいな感じで、初回から気持ちの良いもんではありません。

星ゼロだけど、投稿のため星1

(Translated by Google)
You'd be better off not going to this salon!
I had my hair straightened, but it became really frizzy and wavy from the roots!
The stylist had no knowledge of straightening or straightening perms. She left the straightening liquid on for too long, didn't follow the manual to straighten the hair with the hair iron, didn't judge the condition of my hair, and applied the iron too hard to the roots. So, my hair is pin-sharp like a pin—a complete mistake on the stylist's part, as the salon admitted.

My hair feels rough, and each strand is irregularly wavy. The ends are frizzy. Rough.

After the straightening, I felt something strange, and I went home not realizing I'd made a mistake.

After the treatment, the stylist said she'd cut the damaged bangs as a service, and she did. I'd cut the ends of my hair myself the day before coming to the salon, so I thought, "Why isn't my hair damaged?"
Later, when I thought about it more, I realized they didn't cut it because the cut line was messy, but because they'd made a mistake with the straightening perm and were just trying to cover up the damage by cutting it. When I mentioned this to the salon manager later, he agreed. Cutting my hair to cover up his own mistake was obviously a scam, and the salon even acknowledged it.

Later, they treated the damaged hair for free, but it was like pouring water on a hot stone and trying to get to the bottom of it!
Perhaps thinking that customers like me who had come in for a second look wouldn't come back, the manager barely even dried my hair after shampooing, and then started using a cheap hair iron on my still-wet hair, saying he'd clean it all up with it, which was embarrassing. Ironing hair that isn't completely dry can cause serious damage. So I panicked! The reason this happened was because the manager who did the touch-up seemed to be in a hurry because the next customer in his care had arrived. So I said, "That's enough," and headed home.

If the manager is going to follow up on a failed hair straightening treatment and provide the treatment, he has the experience, so it's only natural that he should allow the minimum amount of treatment time and adjust the next appointment slot.

In rural areas of Japan, people tend to not complain or reprimand properly, so they think that only quiet customers are needed and that it won't affect sales or revenue, which tends to lead to a drop in the quality of salons. At least for me, I prefer a regular hair salon where I can do my job properly and feel comfortable, so I won't be going to this salon or any of its affiliated stores anymore. The subscription price isn't cheap either. It makes sense if you think about it. There's no need to pay more than necessary just to get unnecessary extras.

Anyway, for reference: ↓
I had my hair done by a female stylist with a two-letter name, and I got the hair I have now.
According to Hot Pepper, he has about three years' experience. Be careful everyone!

I have doubts about the current style of hair salons, where there are fewer lessons than in the past, where techniques are taught to younger staff. In the end, they end up practicing by making mistakes with customers. I want my money back. I'll have to go for six months to a year with frizzy hair that even a damaged iron won't fix.

I wonder if this company has poor compliance.

I think this salon as a whole is soliciting customers with profit-driven subscription services, and it's like the big box stores that are popular these days, so it's not a pleasant experience from the first visit.

I would give it zero stars, but I'll give it 1 star because of the post

初めてマツエクした。

(Translated by Google)
I got eyelash extensions for the first time.

初めて行きました！
ホットペッパーのクーポンから探してサブスク入会しました！
スタッフの方が素敵な笑顔で出迎えてくれて、案内もスムーズで担当してくれた方も丁寧に説明してくれ相談に乗ってくれました！
シャンプーも上手で気持ち良かった！
ホームケア用品も付いてて凄くお得！
これから毎月、楽しみ(^-^)

(Translated by Google)
It was my first time going!
I found a coupon on Hot Pepper and signed up for the subscription!
The staff greeted me with a lovely smile, the guided tour was smooth, and the person in charge explained everything carefully and gave me advice!
The shampoo was also good and felt great!
It also came with home care products, so it was a great deal!
I'm looking forward to my next monthly visit (^-^)

とても親切で楽しい時間を過ごさせてもらい　綺麗に仕上げて頂きました。有難うございます。

(Translated by Google)
They were very kind and I had a great time, and they finished the job beautifully. Thank you very much.

丁寧です

(Translated by Google)
It's polite

スタッフが丁寧で仕事がキッチリ。
店の雰囲気も良い感じ。

(Translated by Google)
The staff are polite and do their job well. The atmosphere in the store is also nice.

くせ毛に悩まされていましたが、酸熱トリートメントをしてもらう様になってから段々髪質が改善され、綺麗になってきました。
手入れも楽になって、喜んでいます。

(Translated by Google)
I used to suffer from frizzy hair, but since I started using the acid heat treatment, the quality of my hair has gradually improved and it has become prettier.
It's also easier to care for, which makes me very happy.

今日もすごく丁寧にしていただきました。
縮毛矯正をしてもらったのですが、今までで一番まっすぐに伸びたかも…感激です！
ありがとうございました♡
明日はカラーでお邪魔します。
またよろしくお願いします(^^)v

(Translated by Google)
They were incredibly thorough again today.
I had my hair straightened, and it's probably the straightest it's ever been... I'm thrilled!
Thank you so much ♡
I'll be back tomorrow for a color treatment.
I look forward to seeing you again! (^^)v

初めて行きました。
前日に急に時間が取れて出来れば子供と二人と言いましたが、一人ならなんとか、と言われて了解し、予約しました。でも来店時に、「お二人予約取れずすみません」というような事を言われて、気持ちが嬉しくなりました。全体的に丁寧な接客と感じました。

店員の方により変わるので何とも言えませんが、雑に扱われている感じはしなかったです。忙しそうで、何度も席を離れ他のお客様の所に行きましたが、こちらも急に予約したし…という気持ちがあったのもあり気になりませんでした。
何より、雑誌が置いてないなぁーって思ったら、タブレットを渡されてそれで雑誌が読めたのでびっくり！飽きませんでした。

割りと静かな雰囲気が好きなので、大声でお客様と話している店員さんが気になりましたが自分の所ではなかったこともあり、(他に大事なポイントがあるし)許容範囲。おしゃべりが好きな方は、楽しいと思います。
美容室難民でまだこれ！という所に出会えずイヤな思いばかりしている最近では１番良かった。他を探すのも、げんなりするし、ここに通おうかなぁ！と思ったりしてます。

ちなみに、仕上がりは満足しました！

(Translated by Google)
It was my first time there.

I suddenly had some free time the day before, so I asked if it was possible to bring my child, but they said they could manage if I went alone, so I agreed and made a reservation. However, when I arrived, they said something like, "I'm sorry we couldn't make a reservation for both of you," which made me feel really happy. I felt the service was generally polite.

It depends on the staff member, so I can't say for sure, but I didn't feel like I was being treated roughly. They seemed busy, and they left their seats several times to help other customers, but since I also had a sudden reservation, I didn't mind.

More than anything, I noticed they didn't have any magazines, so I was surprised when they handed me a tablet and I was able to read them! I didn't get bored.

I like a relatively quiet atmosphere, so I was bothered by the staff talking loudly with customers, but since it wasn't my place, and I could tolerate it (there were other important points to consider), I think it would be enjoyable for people who like to chat.

I've been a hair salon refugee for a while, and I've had a lot of bad experiences so far, but this was the best one I've had in a while. I'm getting discouraged looking for another place, so I'm thinking maybe I'll just come here!

By the way, I was very satisfied with the finished product!

店長に切ってもらいました。
すごく丁寧な対応と施術で毎回、満足しています。普段のスタイリングについても丁寧に教えてくれるので大変気に入ってます。

(Translated by Google)
I had my hair cut by the shop manager.

I'm always very satisfied with their extremely polite service and treatment. I also really appreciate that they carefully teach me about everyday styling.

最近これだけ気の行き届いた床屋さんらしい床屋さんです。

(Translated by Google)
This is the only barber shop I've seen recently that is very attentive.